Key Account Developer Facilities
Company: Staples, Inc.
Location: Maitland
Posted on: January 8, 2026
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Job Description:
Staples is business to business. You’re what binds us together.
Our world-class sales and sales support teams work directly with
businesses of all sizes to offer products and services to meet our
customers’ unique needs. We are committed to understanding our
customers and use best-in-class sales tools and technology to find
the best solutions. We’re constantly discovering new ways to reach
our goals, taking time to develop our skills and investing in our
career growth, so we can enjoy lucrative opportunities and grow our
careers both within and beyond sales. The Key Account Developer
(KAD) is a vital component of the Facilities sales model, working
closely with high-performing Key Account Executive (KAE) teams
through a collaborative selling approach. This role acts as a
co-seller and strategic sales resource, supporting KAEs in managing
customer relationships and identifying new category growth
opportunities. While Jan/San remains a core focus, the KAD has a
strong emphasis on launching and growing Total Coffee Programs. In
addition to driving sales, the KAD maintains strong customer
relationships through ongoing support and compliance management,
acting as the “quarterback” of the Facilities team and connecting
sales and support functions for a seamless customer experience.
Success in this role requires strong collaboration, strategic
thinking, and a customer-first mindset. What you’ll be doing: ·
Work directly with assigned KAEs, Vertical KAEs & AVPs to identify
and pursue both programmatic and transactional opportunities. ·
Drive SOW (Scope of Work) growth in both net new and existing
customers in the Enterprise portfolio. · Promote compliance,
program maintenance, and category penetration using customer
insights tools and Salesforce.com (SFDC). · Support win/ramp
attainment and ensure realization of sales dollars on new
opportunities. · Utilize reporting and analytics to target the best
prospects with the Key Account selling partner. · Provide pre-sales
support, including presentations, pricing, quotes, product specs,
and implementation support. · Complete bid and formal RFP
submissions. · Offer product comparisons and suggest alternatives
based on customer needs. · Act as the secondary seller to the KAE,
focusing on breakroom opportunities. · Develop selling skills such
as qualifying, strategizing, sales call tactics, closing, and
maintaining service levels. · Understand key facilities processes
for sourcing, order fulfillment, and project management. ·
Proficiency in Breakroom and Dispenser program processes with a
strong focus on the Staples Total Coffee Program. · Engage vendor
partners for selling support, product info, samples, deviations,
and implementation support. · Complete job-related training courses
and seminars as required. What you bring to the table: · Eagerness
to learn and adopt the Staples selling motion. · Coachability and
flexibility. · Curiosity and dedication to mastery of program
execution. · Comfort with challenging the status quo for improved
results. What’s needed- Basic Qualifications · Proven self-starter
with energy and motivation to uncover, develop, and close sales
independently · Ability to sell company values and services, beyond
program features, via phone and digitally · Strong time management
skills · Strong verbal and written communication skills · Strong
interpersonal skills for cross-departmental interaction · Expertise
in context-switching to balance multiple priorities ·
Problem-solving skills with a customer-centric approach What’s
needed - Preferred Qualifications: · 4 years in Sales or Sales
Support; 2 years in Breakroom & Coffee Services and/or Janitorial
Supply Industry or equivalent work experience in a related field. ·
Proficiency in MS Office (Excel, Word, PowerPoint) · Knowledge of
Salesforce.com (desired) · Project Management skills (desired) We
Offer: · Inclusive culture with associate-led Business Resource
Groups · Flexible PTO (22 days) and Holiday Schedule (7 observed
paid holidays) · Online and Retail Discounts, Company Match 401(k),
Physical and Mental Health Wellness programs, and more! At Staples,
“inclusion” is an action word. It represents what we do to ensure
that all employees feel valued and supported to contribute to their
fullest potential. When we operate inclusively, diversity naturally
follows. This is why we work hard to foster an inclusive culture,
as we seek employees with unique and varied perspectives and areas
of expertise. The result is a better workplace and innovative
thinking that helps us exceed our customers’ expectations – through
the power of the people behind our iconic brand. Staples is an
Equal Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, age, sex, sexual orientation, gender identity, national
origin, protected veteran status, disability, or any other basis
protected by federal, state, or local law.
Keywords: Staples, Inc., Deltona , Key Account Developer Facilities, Sales , Maitland, Florida
