DeltonaRecruiter Since 2001
the smart solution for Deltona jobs

HomeStore - Customer Service Representative

Company: Ashley Furniture Industries, Inc.
Location: Orange City
Posted on: January 15, 2022

Job Description:

Description

The Customer Service Representative provides exceptional customer care and helps to exceed customer expectations daily. This position performs daily sales order entry and payment processing, undertakes the store's administration functions and provides clerical support to store accounting functions that all help to create an easy, enjoyable guest shopping experience that generates new and repeat business.

  • Provide an outstanding service experience for every HomeStore customer and guest. Maintain a welcoming, professional visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner in a way that represents the Company brand image.
  • Handle customer issues directed to the store, over the phone and in person; take detailed notes and execute steps needed for resolution in a positive, professional and helpful way.
  • Respond to customer's inquiries regarding sales, billing and delivery; call customers to confirm and schedule deliveries; partner with the sales team to meet and exceed customers' service expectations professionally and with respect.
  • Process sales orders accurately and efficiently. Follow cash handling procedures. Assist customers with the credit application process and financing arrangements as needed. Maintain sales transaction documentation.
  • Assist with store opening and closing procedures including cash balancing and daily checklists.
  • Provide clerical support for store administration and accounting functions. Handle telephone traffic and route calls using professional paging methods. Assist in the completion of daily sales and other store reports.
  • Assist with inventory and loss prevention processes. Participate in the bi-annual inventory process.
  • Demonstrate the Company's Core and Growth Values in the performance of all job function We are an equal opportunity employer and provide a drug free working environment. While Ashley appreciates the interest of all candidates only meeting specific job requirements may be contacted. Principals Only.
    Associated topics: clerk, client service, customer service, intern, phone, platform support, representante de servicio al cliente, service specialist, technical assistant, technical support

Keywords: Ashley Furniture Industries, Inc., Deltona , HomeStore - Customer Service Representative, Sales , Orange City, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Deltona RSS job feeds