DeltonaRecruiter Since 2001
the smart solution for Deltona jobs

Bilingual Spanish Service & Sales Agent - $2K-SIGN-ON BONUS!

Company: Sears Holdings Corporation
Location: Deltona
Posted on: November 13, 2020

Job Description:

Job Summary: Former Sears, Kmart or Transformco associates are not eligible The Sales & Service Advisor is responsible for handling telephone calls from external Spanish-speaking customers and attempts to sell Protection Agreements on Sears products that the customer either already owns, or has recently purchased, and answers questions from existing or prior Protection Agreement customers. Inbound Sales/Retention Advisor also provides assistance to inbound Spanish-speaking customers with questions regarding the benefits or fulfillment of an SHC Protection Agreement product or requests to cancel agreements, as well as handling customer account lookups for English-speaking Service Contracts sales associates. Job Responsibilities: Connects with customer via telephone and services the customer's needs to sell Protection Agreements, and positions additional products using a sales presentation that is scripted and follows call strategies Responds to and follows up to inbound customer calls, written correspondence or e-mails received by the Company in reference to product protection plans including requests to cancel agreements, and reviews concerns/inquiries to determine and execute effective and satisfactory resolution per the agreement terms and conditions Offers the best value for the customer in terms of price, discounts, multiple/additional products and maximum term and stresses the features and benefits of the products and uses available resources and skills to overcome objections Applies skills in the area of communication and customer service and manages and resolves customer complaints Responds to requests for cancellations and determines root cause for request and provides alternative solutions to canceling the protection agreement Escalates customer issue as needed based on established guidelines Utilizes multiple applications/formats enabling access to customer information and enter updates, corrects or updates customer information on record when appropriate, and properly records agreements, sales processing, and recording Maintains a high level of business/product knowledge via onsite and online training Works with management staff and team members to provide the highest level of sales and service results to achieve individual and team goals Complies with and adheres to ethical selling policies and procedures Performs other duties as assigned Job Requirements: Customer service and sales skills Ability to apply effective sales and service-related influencing skills based on the call type being handled Must be able to apply reasoning and comprehension to carry out simple written or oral instructions; deal with problems involving a few concrete variables in standardized situations; occasionally interpret and adapt to customer s needs, find solutions that are outside of the standardized situations. Ability to add, subtract, multiply and divide units of measure Excellent negotiation and problem solving skills Ability to communicate in spoken and written Spanish with external customers well enough to be understood by customers, as well as ability to communicate in spoken English well enough to be understood by supervisors and co-workers Ability to enter data and maneuver efficiently using a keyboard, operate a mouse, use telephone and headset equipment, and listen while keying information into the system Ability to meet the physical requirements of frequent sitting and some standing and walking, with bending and reaching as necessary Ability to demonstrate self-control by maintaining composure and keeping emotions in check even in difficult situations All employees/associates may in the course of their duties come in contact with Credit / Debit Card Data. If this data is exposed as part of their position in the site/center, the associate must protect that data as directed and required by the compliance team to ensure SHC s compliance to current Payment Card Industry (PCI) Data Security Standards (DSS) Preferred Skills: Customer service and/or sales experience

Keywords: Sears Holdings Corporation, Deltona , Bilingual Spanish Service & Sales Agent - $2K-SIGN-ON BONUS!, Sales , Deltona, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Outside sales - Route Sales - Mac Tools - Training Provided
Description: Build a Great Career and a Quality Life with Mac Tools. br br Feel the freedom and independence of working on your own, in a stress free environment - with no one to answer to, except yourself Join (more...)
Company: Mac Tools
Location: Winter Park
Posted on: 11/25/2020

Consumer Loan Sales Specialist - Sign On Bonus
Description: CONSUMER LOAN SALES SPECIALIST- SIGN ON BONUS PUT YOUR CAREER IN MOTION AS A CONSUMER LOAN SALES SPECIALISTAt OneMain, Consumer Loan Sales Specialists empower customers listening to their needs and (more...)
Company: OneMain Financial
Location: Casselberry
Posted on: 11/25/2020

Real Estate Agent
Description: Job Description:Coldwell Banker NRT is seeking both new and experienced real estate agents who are looking to boost their career up a notch. We offer innovative tools and programs
Company: Coldwell Banker
Location: Orlando
Posted on: 11/25/2020


Virtual Insurance Sales
Description: Job Description Become a Health Insurance Agent with the 1 ranked health insurance
Company: HealthMarkets Insurance Agency
Location: Gainesville
Posted on: 11/25/2020

Restaurant Customer Service Rep
Description: THIS IS A CORPORATE POSITION Responsibilities Do you want to make hungry customers happy Do you want to have fun, make new friends and earn extra cash If so, Papa John's is the right fit for (more...)
Company: Papa John's International
Location: Palm Bay
Posted on: 11/25/2020

Life Insurance Sales Agent - Free Exclusive TV Leads
Description: Job Description We're looking for energetic, coachable people with NO sales
Company: Lincoln Heritage Life Insurance Company
Location: Kissimmee
Posted on: 11/25/2020

Sales Associate
Description: We are Aarons - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their (more...)
Company: Aaron's
Location: Kissimmee
Posted on: 11/25/2020

Signing Agent Training & Certification
Description: Certified Mobile Notary Service certifiedmobilenotaryservice.com is now seeking Mobile Notaries nationwide. We currently have an exciting opportunity for Notary Publics in all 50 states looking for (more...)
Company: Certified Mobile Notary Service
Location: Deltona
Posted on: 11/25/2020

Outside Sales - Route Sales - Mac Tools - Training Provided
Description: Build a Great Career and a Quality Life with Mac Tools. Feel the freedom and independence of working on your own, in a stress free environment - with no one to answer to, except yourself Join the family (more...)
Company: Mac Tools
Location: Orlando
Posted on: 11/25/2020

Macy's Seasonal - Retail Sales, Part Time: Volusia
Description: Overview: br As a Seasonal Selling Colleague, you will be an integral part of bringing the magic of Macy's to life.-- Seasonal Selling Colleagues provide outstanding customer service, meet hourly sales (more...)
Company: Macy's
Location: Daytona Beach
Posted on: 11/25/2020

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Deltona RSS job feeds