DeltonaRecruiter
the smart solution for Deltona jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Deltona
Posted on: October 12, 2018

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLbrittany on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160. Related Keywords: Customer Care, Customer Service, CSR, At Home, Work Remote

Keywords: Mommy Jobs Online, Deltona , Inbound Travel Consultant, Professions , Deltona, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


CDL-A Owner Operator Truck Driver
Description: CDL-A Owner Operator Truck Driver Take Advantage Of 2,500 In Sign-On Incentives Ready for a contract you can understand TransAm Trucking, a leading refrigerated carrier, has owner operator truck driver (more...)
Company: Trans Am
Location: Port Orange
Posted on: 10/18/2018

Benefit Consultant/Training Specialist-work from home
Description: Currently interviewing professional individuals to join our 23 yr Old Healthcare Company. This is a solid company
Company: Ameriplan
Location: Palm Coast
Posted on: 10/18/2018

Regional Truck Driver - Apply Today!
Description: J.B. Hunt is now hiring CDL-A truck drivers for regional driving jobs within our Dedicated fleet.This regional dedicated trucking job features the following: ul li Average annual earnings projected (more...)
Company: JB Hunt
Location: Daytona Beach
Posted on: 10/18/2018


Benefit Consultants needed!!
Description: WORK FROM HOME GET PAID DAILY Currently interviewing
Company: AmeriPlan--
Location: Kissimmee
Posted on: 10/18/2018

Team CDL A Owner Operator, Consistent Miles
Description: Division Overview: Forward Air's Dedicated Premium Truck Load Services division offers prospective owner operators a unique over-the-road experience by combining significant per-mile compensation, best-in-class (more...)
Company: Forward Air
Location: Orlando
Posted on: 10/18/2018

IT Security Analyst II
Description: Job Ad Template OU.LOCATIONInnovators with Insight Cobham's values of Trust, Talent, and Technology have drivenus from our launch in 1934 by Sir Alan Cobham, an aviationinnovator, to becoming a global (more...)
Company: Cobham
Location: Melbourne
Posted on: 10/18/2018

Class A Owner Operator Truck Drivers - Lease purchase available
Description: Now Recruiting Owner Operators Call 844-292-1740 to speak with a recruiter today Lease Purchase Program No money down and no credit check Rudolph Freight started in 1988
Company: Rudolph Freight
Location: Orlando
Posted on: 10/18/2018

No CDL? We can help - Apply Today!- Apply Today!
Description: CDL or No CDL Doesn't Matter We Train, We Hire - Guaranteed.Whether you need a CDL, Job, or both we have you covered. At C.R. England, we train new drivers and hire experienced drivers. We are seeking (more...)
Company: Cr England
Location: Astatula
Posted on: 10/18/2018

Production Line Lead
Description: We are seeking a Production Line Lead to join our team You will oversee the activities of a team of production workers. This is a full time,
Company: Pro Image Solutions
Location: Orlando
Posted on: 10/18/2018

We Train New Truck Drivers! Apply Today!- Apply Today!
Description: CDL or No CDL Doesn't Matter We Train, We Hire - Guaranteed.Whether you need a CDL, Job, or both we have you covered. At C.R. England, we train new drivers and hire experienced drivers. We are seeking (more...)
Company: Cr England
Location: Montverde
Posted on: 10/18/2018

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Deltona RSS job feeds