DeltonaRecruiter Since 2001
the smart solution for Deltona jobs

Call Center Benefits Advisor - $2K Sign-on Bonus!

Company: Sears Holdings Corporation
Location: Deltona
Posted on: February 3, 2020

Job Description:

JOB SUMMARY: $2,000 SIGN-ON BONUS! (Disclaimer: Only New and External Hires are eligible for the Sign-On Bonus, current, former employees or Rehires are not eligible for the Sign-On Bonus) The Benefits Administration Advisor is responsible for providing assistance to customers who contact Transformco with questions regarding the benefits or fulfillment of an Transformco Protection Agreement product and also acts as a liaison between customers and Transformco to include all business partners to respond to inquiries, complaints, problems or compliments. JOB DUTIES/RESPONSIBILITIES: Responds to and follows up to inbound customer calls, written correspondence or e-mails received by Transformco in reference to Transformco product protection plans Reviews the customer's concern/inquiry to determine and execute effective and satisfactory resolution per the agreement terms and conditions Escalates customer issue as needed based on established guidelines Responds to escalated concerns/inquiries received by senior/executive management to negotiate a satisfactory resolution for Transformco and the customer Initiates follow up communication with customer to ensure complete resolution Utilizes multiple applications ats enabling access to customer information and enter updates Maintains a high level of business/product knowledge via onsite and online training Initiates referrals to upper management to expedite resolution of customer concerns/inquiries Adheres to all Transformco policies, procedures, Code of Conduct and ethical guidelines Performs other duties as assigned REQUIRED SKILLS: Minimum 6 months customer service and resolution experience required Intermediate computer skills and ability to work in multiple applications simultaneously Ability to communicate in spoken and written English well enough to be understood by supervisors, co-workers, and customers Ability to enter data and maneuver efficiently using a keyboard, operate a mouse, use telephone and headset equipment, and listen while keying information into the system Ability to meet the physical requirements of frequent sitting and some standing and walking, with bending and reaching as necessary Ability to demonstrate self control by maintaining composure and keeping emotions in check even in difficult situations All employees/associates may in the course of their duties come in contact with Credit / Debit Card Data. If this data is exposed as part of their position in the site/center, the associate must protect that data as directed and required by the compliance team to ensure Transformco compliance to current Payment Card Industry (PCI) Data Security Standards (DSS) JOB REQUIREMENTS: High school diploma or equivalent Less than one year of related experience 16 years of age or older

Keywords: Sears Holdings Corporation, Deltona , Call Center Benefits Advisor - $2K Sign-on Bonus!, Other , Deltona, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Active Living Assistant
Description: Merrill Gardens, a privately-owned family company with a proud history of success is currently hiring an Active Living Program Assistant at Community Name in City, State. Apply now to join one of the (more...)
Company: Merrill Gardens
Location: Kissimmee
Posted on: 02/22/2020

Benefits Advisor - Rockledge
Description: Benefits AdvisorRockledge, FLNever before has there been a more important time to be a Benefits Advisor.As the healthcare landscape continues to change and out of pocket costs increase, the Benefits Advisor (more...)
Company: OWC
Location: Titusville
Posted on: 02/22/2020

Insurance Agency Owner
Description: Join the revolutionary ASSURANCE platform, and enjoy the freedom of working when you want, from wherever you want, helping inbound,
Company: Assurance
Location: Kissimmee
Posted on: 02/22/2020


Delivery Driver
Description: We are Aaron------s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach (more...)
Company: Aarons
Location: Port Orange
Posted on: 02/22/2020

Travel Nurse RN - Case Management - $1,436 per week
Description: Host Healthcare, Inc. is seeking a travel nurse RN Case Management for a travel nursing job in Ocala, Florida:- Specialty: Case Management- Discipline: RN- Start Date: ASAP- Duration: 13 weeks- 36 hours (more...)
Company: NurseFly Travel Nursing
Location: Ocala
Posted on: 02/22/2020

Benefits Insurance Agent - Rockledge
Description: Benefits Insurance AgentRockledge, FLWe are currently looking for individuals to fill our Benefits Agent role.Responsibilities of the Benefits Agent are:Complete our clients Onboarding Process amp Award-Winning (more...)
Company: OWC
Location: Titusville
Posted on: 02/22/2020

Love's Hiring Day - Feb 25, 2020
Description: Love s National Hiring Day Date: Tuesday, February 25th, 2020 Time:
Company: LOVE'S
Location: Ocala
Posted on: 02/22/2020

Personal Banker 1- Oakbrook
Description: Job Description Important Note: If you are selected to move forward in the process, next steps for this job may include an on-line assessment and a video screen. Please make sure your profile includes (more...)
Company: Wells Fargo Bank
Location: Ocala
Posted on: 02/22/2020

Armed Security Officer - FT Afternoon
Description: This position is responsible for the safety and security of the facilities they protect. Our Armed Security Officers allow us to accomplish our company------s core purpose which is ------to service, secure (more...)
Company: Allied Universal
Location: Kissimmee
Posted on: 02/22/2020

Travel Nurse RN - Case Management - $1,609 per week
Description: TRS Healthcare is seeking a travel nurse RN Case Management for a travel nursing job in Ocala, Florida:- Specialty: Case Management- Discipline: RN- Start Date: ASAP- Duration: 12 weeks- 40 hours per (more...)
Company: NurseFly Travel Nursing
Location: Ocala
Posted on: 02/22/2020

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Deltona RSS job feeds