DeltonaRecruiter Since 2001
the smart solution for Deltona jobs

Virtual Jobs

Company: MJOL
Location: Deltona
Posted on: September 8, 2019

Job Description:

Customer Support Specialist This position is with Mommy Jobs Online, so please visit www.mommyjobsonline.com to apply and get registered on our site directly! Mommy Jobs Online is now seeking Customer Support Specialist that often collaborate with the Sales or Success team on customer issues. Having a good sense of sales opportunities and churn risks is crucial. Our focus is email support. Were not currently doing chat support, and only use phone calls and/or screen shares when an issue cannot be solved efficiently over email. We have a comparatively low ticket volume, with a high proportion of technical tickets and complicated workflow related challenges. Macros / canned responses are an occasional tool, not a crutch. We do a lot of writing. The emphasis is on a consultative approach and providing individualized responses to customers. Were a team of three people and work in a shared ticket queue. Theres no traditional ticket escalation or ticket assignment. If a technical problem cannot be solved internally, we work directly with an engineer. Youll have a high level of independence and responsibility immediately, and be expected to manage your own time. Our main focus is the support ticket queue, but youre also free to create and champion your own side projects (writing new support content, creating a feature proposal for the product team, etc.) Must haves ... Work schedule based in one of the following time zones: US eastern time (UTC-5), UK time (UTC0), Central European time (UTC0) Experience working in a remote environment (communicating asynchronously over slack, zoom, email, etc.) Native-level English proficiency and able to easily communicate with customers over email, chat, and phone Ability to break down complex concepts into concise and well-written content Bonus skills / attributes ... Experience in a field focused on customer / client relationships (e.g. customer support, business development, tutoring, teaching, counseling, sales, account management) Undergraduate degree in computer science or equivalent Junior level experience as a software engineer or web developer Experience writing or formatting online content Strong knowledge of Python Pay: $15.00 per hour / DOE Why work with us? Work remotely and create your own schedule (we believe in trust and autonomy) Enjoy face-to-face time with the whole team on all-expense paid retreats 2x year. Experience building a truly successful SaaS company with a dedicated, small team where you can have a huge impact Above market salary Excellent medical & dental coverage, including 99% paid premiums and HSA option (US residents) Matching 401k (US residents) To Become An Agent Apply at www.mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLJenniferS when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: MJOL, Deltona , Virtual Jobs, Other , Deltona, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


ESL Teacher Jobs In China - 60 Cities. BA/BSc Req.
Description: About EF English First EF English First is the world's leading privately owned education company. Founded in 1965, EF operates in over 50 countries around the world. We have vacancies for english teaching (more...)
Company: EF English First
Location: Port Orange
Posted on: 09/17/2019

CDL-A Company Driver- CDL-A Required
Description: is recruiting experienced CDL-A drivers with a safe and clean record. We offer some of the best driving positions with a well-balanced life on the road, frequent
Company: GetTruckerJobs.com
Location: Ocala
Posted on: 09/17/2019

Adjunct HVAC Instructor
Description: We have immediate openings for Adjunct HVAC Instructors specifically to teach PLC Programmable Logic Control Pay is 1,920 per course. Academic programs are available on
Company: Florida Technical Colleges
Location: Kissimmee
Posted on: 09/17/2019


Cannon Crewmember - Weapons Systems Technician (13B)
Description: 13B Cannon Crewmember - Weapons Systems Technician Job ID: 1102666 Job Views: 158 Location: OCALA, Florida, United States ZIP Code: 34471 Job Category: Heavy Weapons Posted: 09.04.2019 Age Requirements: (more...)
Company: Army National Guard
Location: Ocala
Posted on: 09/17/2019

Physical Therapist - Lymph Certified - North Melbourne
Description: Overview Looking for a Full time Physical Therapist to cover North Melbourne area providing Medicare Home Health Visits. Nurse on Call - Home Healthcare by Brookdale, is a Medicare certified agency providing (more...)
Company: Brookdale Senior Living
Location: Titusville
Posted on: 09/17/2019

Water Restoration Mitigation Field Supervisor
Description: United Water Restoration Group is the largest independant restoration company in FLorida. We have over 120 employees and are growing rapidly. We are currently francisising nationwide and looking to add (more...)
Company: United Water Restoration Group, Inc.
Location: Daytona Beach
Posted on: 09/17/2019

Graduates - Teach English In China. Free Flights
Description: About EF English First EF English First is the world's leading privately owned education company. Founded in 1965, EF operates in over 50 countries around the world. We have vacancies for english teaching (more...)
Company: EF English First
Location: Kissimmee
Posted on: 09/17/2019

Registered Nurse Timber Ridge Emergency Dept PRN Nights
Description: Job Description:Description Registered Nurse Emergency Dept PRN AdventHealth Ocala Location Address: 1500 SW 1st Ave Ocala, Florida 34471 Top Reasons To Work At AdventHealth OcalaHorse Capital of the (more...)
Company: AdventHealth
Location: Ocala
Posted on: 09/17/2019

Adjunct Medical Assistant Instructor
Description: Florida Technical College has immediate openings for Adjunct Medical Assistant Instructors Pay is 1,500 per course.Academic programs are available on a monthly
Company: Florida Technical Colleges
Location: Kissimmee
Posted on: 09/17/2019

English Teacher - Travel to China. BA/BSc Required
Description: About EF English First EF English First is the world's leading privately owned education company. Founded in 1965, EF operates in over 50 countries around the world. We have vacancies for english teaching (more...)
Company: EF English First
Location: Kissimmee
Posted on: 09/17/2019

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Deltona RSS job feeds