DeltonaRecruiter
the smart solution for Deltona jobs

Call Center Retention Specialist

Company: Sears Holdings Corporation
Location: Deltona
Posted on: January 19, 2019

Job Description:

Supports Service Contract customers calling in for services/assistance with their protection agreements. he Protection Agreement Advisor 2 is responsible for providing assistance to customers who contact SHC with questions regarding the benefits or fulfillment of an SHC Protection Agreement product or requests to cancel agreements. Job Duties/Responsibilities: Responds to and follows up to inbound customer calls, written correspondence or e-mails received by SHC in reference to SHC product protection plans including requests to cancel agreements Analyzes the customer's concern/inquiry to determine and execute effective and satisfactory resolution per the agreement terms and conditions Escalates customer issue as needed based on established guidelines Responds to requests for cancellations and determines root cause for request and provides alternative solutions to canceling the protection agreement Utilizes multiple applications/formats enabling access to customer information and enter updates Maintains a high level of business/product knowledge via onsite and online training Adheres to all SHC policies, procedures, Code of Conduct and ethical guidelines. Performs other duties as assigned Education Experience: HS Graduate or Equivalent Years of Related Experience:

Keywords: Sears Holdings Corporation, Deltona , Call Center Retention Specialist, Other , Deltona, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Current College Students - Stores Executive Internship- Sacramento/Central Valley
Description: One of the world's leading and most recognized brands comes to life in our stores, where guests are still captivated by everything that made them fall in love with Target. Our approximately 1800 locations (more...)
Company: Target
Location: Orlando
Posted on: 02/18/2019

Current College Students - Stores Executive Intern: Pennsylvania/Delaware/Baltimore
Description: One of the world's leading and most recognized brands comes to life in our stores, where guests are still captivated by everything that made them fall in love with Target. Our approximately 1800 locations (more...)
Company: Target
Location: Orlando
Posted on: 02/18/2019

Account Executive - Dual Hilton Brands - Orlando Florida
Description: Now Hiring: Hilton Account Executive / 2 Hampton Inn Properties / I-Drive Airport Markets br br Being a Dual Account Executive at a Concord Hospitality property means you hold an important key to (more...)
Company: Concord Hospitality
Location: Orlando
Posted on: 02/18/2019


Work From Home - PT/FT Positions Available
Description: Are you looking for a career change Are you looking just to supplement your income The nations premier provider of health care access in the US is looking for motivated self-starters to enjoy a career (more...)
Company: Professional Home Career Advantage
Location: Apopka
Posted on: 02/18/2019

Part-Time Job for Students: Drive and Provide Companionship to Seniors
Description: Part-time Papa is looking for College Students in Tampa who want to assist Senior Citizens with companionship, house chores, technology lessons, and car
Company: Papa Inc.
Location: Apopka
Posted on: 02/18/2019

Program Planner / Scheduler / Secret Clearance / Orlando, FL with Security Clearance
Description: Description: Develops, statuses, and analyzes Integrated Master Schedules IMS in sufficient detail to monitor progress, assess program status, and identify performance issues in a timely manner. Communicates (more...)
Company: LOCKHEED MARTIN CORPORATION
Location: Orlando
Posted on: 02/18/2019

Current College Students - Internship on a Startup Rocketship
Description: This internship will give you exposure to all areas of the company. In this role, you'll: br br - Help develop
Company: Ready Set
Location: Orlando
Posted on: 02/18/2019

Safety and Security Officer - Part Time - Grande Lakes Shared Service (18003D49)
Description: Heres To Your Journey with Marriott Hotels Resorts Suites Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott Internationals flagship brand (more...)
Company: Marriott International
Location: Orlando
Posted on: 02/18/2019

Events Specialist - Orlando World Center Marriott (18003B8X)
Description: Heres To Your Journey with Marriott Hotels Resorts Suites With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected (more...)
Company: Marriott International, Inc.
Location: Orlando
Posted on: 02/18/2019

Systems Engineer with Security Clearance
Description: Engineering Position Overview ZENETEX specializes in management and technology support services for a variety of federal agencies and commercial organizations. We have an opportunity for an intermediate (more...)
Company: Zenetex, LLC
Location: Orlando
Posted on: 02/18/2019

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Deltona RSS job feeds