Patient Access Specialist - Deltona ED Registration
Company: Halifax Hospital Medical Center
Posted on: May 23, 2023
Halifax Health is seeking a Patient Access Specialist for the PBFS - Deltona Emergency Department.
The Patient Access Specialist is responsible for performing duties associated with Scheduling, Pre-registration, Registration, Insurance Verification, and Financial Counseling.
Accurately schedule patients being registered for a hospital service. - Obtain necessary documents required for scheduling and registration. - Promote good public relations at all times, extending a positive, cooperative and supportive service to patients, families and fellow colleagues.
Pre-register scheduled accounts via contact with patients, physicians or appropriate information sources.
Create accurate and thorough registration records for each patient visit. Secure appropriate signatures, financial information and documents. Identify and collect patient balances. Screen for payer medical necessity requirements and benefit eligibility on appropriate accounts. Coordinate admission reservations and bed placement with nursing.
Obtain insurance eligibility, benefits, authorizations, pre-certifications and referrals for inpatient and outpatient, scheduled and non-scheduled visits. Update demographic and insurance information in the system as needed. Initiate collection process by contacting patients/representatives about date of service deductibles, co-insurance and co-payments. Establish financial arrangements with patients according to policy. Act as the primary documentation source for access and billing staff.
Interact in a customer-focused and compassionate manner to ensure patients and their representatives' needs are met, and they understand the hospital's financial policies.
Job Duties and Responsibilities
Recognized as one of the 50 Top Cardiovascular Hospitals--- in the United States by IBM Watson Health---, Halifax Health serves Volusia and Flagler counties, providing a continuum of health care services through a network of organizations including a tertiary hospital, two community hospitals, urgent care clinics, psychiatric services, a cancer treatment center with five outreach locations, the area's largest hospice, a center for inpatient rehabilitation, outpatient rehabilitation clinics, primary care walk-in clinics, a clinic specializing in women's health, a pediatric care community clinic, five pediatric medical practices, a home health care agency and an exclusive provider organization. Halifax Health offers the area's only Level II Trauma Center, Thrombectomy-Capable Stroke Center (TSC), Center for Transplant Services, Pediatric Intensive Care Unit, Child and Adolescent Behavioral Services, complete Neurosurgical Services, OB Emergency Department and Level III Neonatal Intensive Care Unit that cares for babies born earlier than 28 weeks. For more information, visit halifaxhealth.org.
Keywords: Halifax Hospital Medical Center, Deltona , Patient Access Specialist - Deltona ED Registration, Other , Deltona, Florida
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