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Specialist, Institutional

Company: Charles Schwab
Location: Deltona
Posted on: March 16, 2023

Job Description:

Position Type: Regular Your Opportunity Charles Schwab Advisor Custody & Trading (ACT) is the industry leader in providing custodial, trading, technology, and practice management to independent advisory firms. In partnership with ACT, Schwab Alliance provides premium services for clients of independent financial advisors. The services provide practical financial tools and resources and a dedicated service team to complement the advisor-client relationship. Alliance---s vision is to act as a liaison for the Financial Advisor, enhancing their client product and service offering by leveraging the scale of Schwab. Brokerage Service Specialists carry out that vision by working in small, highly collaborative teams that consistently strive to provide a positive experience in every client interaction. What you are good at As a Brokerage Service Specialist you will be the primary point of contact for the clients of independent advisors whose assets with Schwab and provide ---best in class--- service. It---s this level of service that differentiates us from our competitors and serves as a sustainable competitive advantage. This is a phone-based position. Proactively consult and educate clients of Independent Investment Advisors Research and respond to client issues related to online enrollment, forms, trading, tax reporting, transfers, and various other areas of product knowledge and support Collaborate with internal partners in delivery of timely and accurate information in response to inquiries and/or service issues What you have Resilient attitude to help achieve client satisfaction in a continuous call environment Ability to adapt and implement changes as market and business conditions evolve An aim to constantly improve the client experience Ability to establish trust and rapport with clients over the phone Active and valid FINRA Series 7 & 63/66 licenses are required. Successful completion of our Client Focus Assessment which measures potential talent and role fit. Excellent organizational skills with the ability to handle complex work, be self-directed, and quickly develop a full understanding of our business Strong interpersonal, verbal, and written communication Team orientation, enthusiasm, professionalism, and strong work ethic with high level of integrity and ethics Minimum 2 years requisite experience, with emphasis on customer service preferred (internships and collegiate activities will be considered) Bachelor---s degree or equivalent work experience Why work for us? Own Your Tomorrow embodies everything we do We are committed to helping our employees ignite their potential and achieve their dreams. Our employees get to play a central role in reinventing a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth. Benefits: A competitive and flexible package designed to empower you for today and tomorrow. We offer a competitive and flexible package designed to help you make the most of your life at work and at home---today and in the future. TD Ameritrade, a subsidiary of Charles Schwab, is an Equal Opportunity Employer. At TD Ameritrade we believe People Matter. We value diversity and believe that it goes beyond all protected classes, thoughts, ideas, and perspectives.

Keywords: Charles Schwab, Deltona , Specialist, Institutional, Other , Deltona, Florida

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