BA Emergency Evaluator (Shift 1) - Crisis Support 036
Company: LifeStream Behavioral Center
Location: Leesburg
Posted on: January 23, 2023
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Job Description:
JOB SUMMARY: The Emergency Evaluation (BA) Primarily provides
assessments and intervention services for individuals experiencing
behavioral health crises and/or seeking substance abuse
detoxification services.ESSENTIAL FUNCTIONS and RESPONSIBILITIES:
The list of essential functions, as outlined herein, is intended to
be representative of the tasks performed within this classification
with or without an accommodation. It is not necessarily descriptive
of any one position in the class. The omission of an essential
function does not preclude management from assigning duties not
listed herein if such functions are a logical assignment to the
position.Demonstrates a cooperative attitude to problem solving and
conflict resolution with all levels of staff and in all
interactions with families and outside professionals.Documents all
contacts and evaluations using established methods and protocol in
a timely, legible manner and in accordance with Center policy and
procedures.This position must interact with individuals, courts,
agencies, law enforcement and other professionals within the Center
and community in order to effectively plan for the treatment of the
client.Participate department meetings as required and keep
supervisor advised of any problems, concerns or dissatisfactions
related to the delivery of emergency services.The position delivers
behavioral healthcare services to individuals in crisis to
determine the most appropriate level of care required.This position
performs initial and preliminary assessment of individuals entering
LifeStream Behavioral Center's continuum of services.Provides face
to face assessments to individuals deemed by themselves or others
to be in crisis and needing immediate behavioral health
treatment.Provides crisis intervention by telephone as needed and
responds to calls for information and assistance.Assists
individuals to obtain services not provided by the Access Center by
linking to other programs within LifeStream or referring to
professionals outside LifeStream's array of services when
necessary.The ability to comply with the regulations requiring a
workplace of dignity and respect and equal employment opportunity
compliance.The ability to work collaboratively with others and to
accept constructive criticism from supervisors and
managers.Willingness to abide by the company's published rules and
regulationsCOMPETENCIES: Knowledge, Skills, Abilities, and
Motivation (KSAM) required for an employee to be successful.Serving
Our Consumers: Effectively meeting consumer needs, building
productive consumer relationships, and taking responsibility for
consumer satisfaction and loyalty.Consumer Focus: Building strong
consumer relationships and delivering consumer-centric
solutions.Values Differences: Recognizing the value that different
perspectives and cultures bring to an organization.Age Specific:
Assessment, Interpretation, Intervention, Knowledge, Developmental
Stages, Enhancement of Family InvolvementBasic Job Readiness:
Courtesy, Flexibility, Reliability, ResponsivenessPersonal
Effectiveness: Communication, Interpersonal Skills,
Self-Management, Thinking SkillsOrganizational/Management:
Compliance, CQI Commitment, Leadership, Linking/Networking,
Management of Information, Organizational Participation,
SafetyPerformance Specific: Assessment, Crisis Management, Customer
Focus, Empowerment/Advocacy, Medication Issues, Psychosocial
Interventions, Treatment/Service Planning.Effective Communication:
Clearly conveying information and ideas to individuals and groups
in a manner that engages the audience and helps them understand and
retain the message.Communicates Effectively: Developing and
delivering multi-mode communications that convey a clear
understanding of the unique needs of different audiences.Manages
Conflict: Handling conflict situations effectively, with a minimum
of noise.Continuous Improvement: The ongoing process of achieving
positive changes in service and processes in order to improve
efficiency and quality.Resourcefulness: Securing and deploying
resources effectively and efficiently.Cultivates Innovation:
Creating new and better ways for the organization to be
successful.Expertise: Demonstrating proficiency of an employee's
skill or knowledge within their field of practice.Drives Results:
Consistently achieving results, even under tough
circumstances.KNOWLEDGE AND JOB SKILLS: Knowledgeable of the
dynamics of individuals with psychiatric disorders and their
treatment. Knowledge of legal and ethical issues in the treatment
of psychiatric patients. Must have a working knowledge of all laws
pertaining to the voluntary and involuntary treatment of
individuals deemed to be in danger of harming themselves or others
by virtue of their behavior, mental illness or drug and/or alcohol
use/abuse as specified in the Baker and Marchman Acts. Excellent
interviewing and crisis intervention skills are essential to this
position. Good communication skills are vital. Computer knowledge
is vital to the satisfactory performance of this position.PERSONAL
QUALITIES: Requires excellent interpersonal skills and ability to
collaborate effectively and efficiently with individuals from
multiple disciplines. Must be able to cooperate with co-workers and
others in the community in such a manner, which is conducive to the
well being of individuals and insures proper maintenance of
continuity of care and confidentiality. Displays at all times
courteous and respectful behavior towards individuals, families,
law enforcement and other professionals. Ability to withstand high
levels of stress. Ability to work at a fast pace under high degree
of pressure from time and space constraints. Comfortable working
with individuals who can become verbally and physically aggressive
individuals. Must be able to utilize critical and analytical
thinkingJUDGMENT/DECISION MAKING: Utilizes established corporate
policies and procedures in making decisions. Uses sound judgment in
meeting the responsibilities and performing the duties of the
position.EDUCATION & EXPERIENCE:Education: Bachelor's degree in
human services or related field requiredExperience: A minimum of 2
year behavioral healthcare experience requiredTRAINING &
DEVELOPMENT: Completes all requirements according to Individual
Training Plan within the first six months of hire and annually.
Other training and/or professional development may be assigned due
to evolution of programs.POSITION CONTENT: This job description is
not intended to be and should not be construed as an all inclusive
list of all the responsibilities, skills or working conditions
associated with the position. While it is intended to accurately
reflect the position activities and requirements, Management
reserves the right to modify, and/or remove duties and assign other
duties as necessary.LifeStream is an equal opportunity employer and
does not discriminate against any applicant based on age,
citizenship, color, covered veteran status, disability, gender
identity, genetic information, marital status, race, religion, sex,
sexual orientation, or other protected status in accordance with
applicable federal, state, and local laws.
Keywords: LifeStream Behavioral Center, Deltona , BA Emergency Evaluator (Shift 1) - Crisis Support 036, Other , Leesburg, Florida
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