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Process Improvement Supervisor

Company: AutoZone
Location: The Villages
Posted on: September 14, 2021

Job Description:

Position Summary:

Provide DLX support to Operations, Advisors and AutoZoners. Research issues and identify any opportunities related to the integrity of processes. Ensure that every task completed is done in the most efficient manner and if it is not, help identify process improvement. Collects data for the engineer(s) and helps maintain any areas linked to production standards. 

Job Responsibilities- Other duties may be assigned:

  • Analyze labor metrics assignment data and make corrections as needed
  • Maintain all user’s shift and assignment set up within the labor metrics system
  • Maintain warehouse map (locations, aisles, etc.)
  • Perform any investigative work as directed by management pertaining to the WMS or labor metrics system
  • Conduct time studies and coach employees on safety and efficiency.
  • Conduct any training or retraining as needed (i.e. New Advisors to input indirect time, complete coaching sessions, etc.)
  • Monitor indirect time; review and research indirect cards
  • Provide reports to management as needed (i.e. skips report, delivery report, multi-scan report).
  • Special projects as needed (i.e. train management/trainers on voxware equipment)
  • Collect data on improving processes and reducing downtime
  • Support the management team on all DC systems
  • Support Super Users from other DC’s
  • May fill in for Inventory Control Manager, Computer Room Manager or DC Advisor as needed



Supervisory Responsibility:

None—unless filling in for Inventory Control Manager, Computer Room Manager or DC Advisor

Skills and Requirements:

  • High school diploma or equivalent  (Associate’s degree preferred)
  • 1-3 years of computer support experience
  • 1-2 years of supervisory experience preferred
  • Proficient in all Microsoft Office software
  • At least one year of warehouse management system or labor management preferred
  • Ability to handle multiple priorities
  • Must be able to occasionally lift up to 30 pounds
  • Ability to work in a fast-paced environment
  • Must be confident and have the ability to coach others and share knowledge
  • Ability to build and maintain relationships and work with people at all levels
  • Excellent interpersonal and communication skills
  • Ability to problem-solve
  • Ability to stand and walk on a frequent basis up to 5 hours per day
  • Must be able to travel up to 15% of the time
  • Must be available to work different shifts, as needed

Keywords: AutoZone, Deltona , Process Improvement Supervisor, Other , The Villages, Florida

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