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Assistant Delivery Manager

Company: Truelieve
Location: Leesburg
Posted on: May 3, 2021

Job Description:

Job Title: Assistant Delivery Manager

Department: Retail

Reports To: Dispensary Manager

FLSA Status: Regular Exempt

Salary: TBD

Role Summary

This position is designed to focus on delivering the ultimate patient experience through elevated patient services.

This role is responsible for the efficient execution of the delivery fulfillment process and patient deliveries. The Assistant Delivery Manager will oversee the entire delivery fulfillment team and delivery drivers. In this position your responsibilities include support of company and department goals and objectives, as well as general oversight of daily operational needs.

Key Duties and Responsibilities

* Responsible for department scheduling based on business needs. * Oversee the timely execution of all delivery order fulfillment to meet company standard * Establish processes and assign tasks that create an effective and efficient workplace based on business trend and work environment * Partner with the Dispensary Manager to provide coaching, training and development to the delivery team that is focused on company/service standards and accountability to meeting team specific objectives * Verify team accuracy of delivery order fulfillment through regular auditing of item descriptions, batch numbers, quantities, and all required order documents. * Monitor all queues within POS system; ensure timely processing and identify opportunities by communicating with the team on issues, concerns and updates * Responsible for assisting the delivery drivers with handling and resolving patient issues and escalations during deliveries. * Maintain strictest confidentiality in compliance with DOH and HIPAA guidelines * Maintain good working relationships with other store operating areas as needed. * Perform any other tasks that have been assigned by management.

Keywords: Truelieve, Deltona , Assistant Delivery Manager, Other , Leesburg, Florida

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