Assistant Delivery Manager
Posted on: May 3, 2021
Job Title: Assistant Delivery Manager
Reports To: Dispensary Manager
FLSA Status: Regular Exempt
This position is designed to focus on delivering the ultimate
patient experience through elevated patient services.
This role is responsible for the efficient execution of the
delivery fulfillment process and patient deliveries. The Assistant
Delivery Manager will oversee the entire delivery fulfillment team
and delivery drivers. In this position your responsibilities
include support of company and department goals and objectives, as
well as general oversight of daily operational needs.
Key Duties and Responsibilities
* Responsible for department scheduling based on business needs.
* Oversee the timely execution of all delivery order fulfillment to
meet company standard * Establish processes and assign tasks that
create an effective and efficient workplace based on business trend
and work environment * Partner with the Dispensary Manager to
provide coaching, training and development to the delivery team
that is focused on company/service standards and accountability to
meeting team specific objectives * Verify team accuracy of delivery
order fulfillment through regular auditing of item descriptions,
batch numbers, quantities, and all required order documents. *
Monitor all queues within POS system; ensure timely processing and
identify opportunities by communicating with the team on issues,
concerns and updates * Responsible for assisting the delivery
drivers with handling and resolving patient issues and escalations
during deliveries. * Maintain strictest confidentiality in
compliance with DOH and HIPAA guidelines * Maintain good working
relationships with other store operating areas as needed. * Perform
any other tasks that have been assigned by management.
Keywords: Truelieve, Deltona , Assistant Delivery Manager, Other , Leesburg, Florida
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