D039 - KCI FCM - FCMs I
Company: Lifestream Behavioral Center
Posted on: May 3, 2021
JOB SUMMARY: The Family Care Manager Supervisor I position is a
highly responsible management position supervising, directing and
managing a Family Care Management Unit. The position provides
oversight of care management, risk management, financial management
and clinical direction of unit. Our Family Care Manager Supervisor
plays a tremendous role in overseeing Family Care Managers that
help children achieve safety, well-being, and permanency through
their continued efforts within Dependency. Moving a case along from
initiation to permanency, their focus is to maintain quality
communication with all case participants to ensure needs are being
met, services are being implemented, and timely/safe permanency is
being achieved while navigating through the Child Welfare System.
Additionally, our Family Care Manager Supervisor ensures that
Family Care Managers make appropriate, necessary, and accurate
referrals for services that are provided timely to achieve the
highest level of care for our children, as well as move towards
permanency in as timely and safe manner as possible.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES: The list of essential
functions, as outlined herein, is intended to be representative of
the tasks performed within this classification with or without an
accommodation. It is not necessarily descriptive of any one
position in the class. The omission of an essential function does
not preclude management from assigning duties not listed herein if
such functions are a logical assignment to the position.
COMPETENCIES: Knowledge, Skills, Abilities, and Motivation
(KSAM) required for an employee to be successful.
- Serving Our Consumers: Effectively meeting consumer needs,
building productive consumer relationships, and taking
responsibility for consumer satisfaction and loyalty.
- Consumer Focus: Building strong consumer relationships and
delivering consumer-centric solutions.
- Values Differences: Recognizing the value that different
perspectives and cultures bring to an organization.
- Age Specific: N/A
- Basic Job Readiness: Courtesy, Flexibility, Reliability,
- Personal Effectiveness: Communication, Interpersonal Skills,
Self-Management, Thinking Skills
- Organizational/Management: Compliance, CQI Commitment,
Management of Information, Organizational Participation, and
- Performance Specific: Crisis Management, Customer Focus
- Effective Communication: Clearly conveying information and
ideas to individuals and groups in a manner that engages the
audience and helps them understand and retain the message.
- Communicates Effectively: Developing and delivering multi-mode
communications that convey a clear understanding of the unique
needs of different audiences.
- Manages Conflict: Handling conflict situations effectively,
with a minimum of noise.
- Continuous Improvement: The ongoing process of achieving
positive changes in service and processes in order to improve
efficiency and quality.
- Resourcefulness: Securing and deploying resources effectively
- Cultivates Innovation: Creating new and better ways for the
organization to be successful.
- Expertise: Demonstrating proficiency of an employee's skill or
knowledge within their field of practice.
- Drives Results: Consistently achieving results, even under
KNOWLEDGE AND SKILLS: Possesses workable knowledge of community
resources. Possesses the ability to communicate effectively both
verbally and in writing. Possesses the ability to document in a
clear, concise manner. Possesses the skills necessary to assess,
interpret and deliver care-related information concerning the
life-span development of children and families. Possesses a
positive attitude concerning all aspects of working in a
challenging environment, including significant patience and respect
for children and families who can become upset at circumstances,
sensitivity to cultural needs and willingness to serve as a
positive member of a working team. Possesses knowledge of effective
supervisory skills and employee management techniques.
PERSONAL QUALITIES: Possesses the physical health and stamina to
consistently carry out job duties and essential functions over the
course of a workday. Possesses the ability to operate a motor
vehicle. Possesses the ability to work independently as well as
with other staff members.
SPECIAL FACTORS: Completion of State Child Protection
Certification Program. Agency-specific training is required within
the first six months of employment. Possess a current Background
Clearance Screening Letter as required by DCF. Possesses a valid
Florida driver's license, have a personal vehicle to conduct direct
field activities, have a valid Florida insurance card, and is
insurable by the agency's current insurance carrier.
JUDGMENT/DECISION MAKING: Utilizes established corporate
policies and procedures in making decisions. Uses sound judgment in
meeting the responsibilities and performing the duties of the
EDUCATION & EXPERIENCE:
- Minimum of a Master's Degree from an accredited college or
university in counseling, social work, psychology, or other
behavioral healthcare discipline.
A Bachelor's Degree from an accredited college or university in
counseling social work, psychology, or other behavioral healthcare
discipline plus Five years' experience working with children and
families may substitute for the Master's degree requirement.
- Minimum of Three (3) years of experience working with children
- Minimum if One year of experience providing supervision to
direct service workers in child welfare or related field
- Child Welfare Certification
Supervisory or Lead Case Management Experience preferred
- Driving Requirements:
- Must be Over the age of 21 required
- Minimum of 5-years driving experience required
- Possess a Valid FL Driver's license (within 30 days of hire if
currently do not possess)
- Possess a continuously valid US Driver's license for the past
three years, from date of issue required
- Safe Driving record required
TRAINING & DEVELOPMENT: Completes all requirements according to
Individual Training Plan within the first six months of hire and
annually. Other training and/or professional development may be
assigned due to evolution of programs.
Keywords: Lifestream Behavioral Center, Deltona , D039 - KCI FCM - FCMs I, Other , Leesburg, Florida
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