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D072 Employee Specialist On/Off Boarding

Company: Lifestream Behavioral Center
Location: Leesburg
Posted on: May 3, 2021

Job Description:

JOB SUMMARY: The Human Resource Employee Specialist at LifeStream is a front-line employee services position. The Employee Specialist has a solid understanding of various HR practices and can fill in when needed but will have a specialized area of practice. A successful Human Resource Employee Specialist at LifeStream is willing to assist colleagues and newcomers with their knowledge and available resources to better the employees' experience within the company. They enjoy a challenging atmosphere, being part of a productive team, and multi-tasking with a variety of duties. Building a positive rapport in and for the company is as important to the Human Resource Employee Specialist as maintaining an efficient workflow.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES: The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification with or without an accommodation. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

* General Clerical Functions: data entry, filing, assisting employees, answering calls/emails, utilizing Microsoft Excel to create and regularly update spreadsheets, other reporting functions. * Employee Services: The following functions are specific to Human Resources and are frequently performed by all Human Resource Generalists regardless of specialization. * Verifications of employment, preparing for and assisting in audits, gateway between prospective employees and LifeStream, liaison between departments.

Employee Specialist:

* Delivers an exceptional customer service experience by facilitating a welcoming and seamless timely onboarding experience for new hires and transfers. * Consistent follow-up with hiring managers throughout the process. * Serves as the primary contact for new hires and manages all aspects of the early onboarding process, including ensuring the accurate completion of all new hire paperwork, health screening, background checks, TB Tests, reference checks, etc.. * Follows up with new hires on any outstanding questions or issues. * Works with service vendors (such as health screening/drug screening vendors) to troubleshoot and resolve any issues which may arise during onboarding. * Responsible for setting up the new hires in the payroll and other HRIS systems such as Workforce Ready ensuring accuracy; oversees the maintenance, accuracy and comprehensiveness of the new employee personnel files, I-9's and other confidential files. * Responsible for auditing employee files to ensure all required documentation is present in each employee file. * Coordinate with other team members to provide required data for any HR related audits & investigations. * Update Separation spreadsheet for leadership to monitor turnover rates * Comply with federal, state and local legal requirements by staying abreast of new legislation and ensuring adherence to requirements. * Coordinates status changes and forwards to VP of HR for approval and moving along the approval process. * Coordinates Worker's Compensation claims and collaborates with Leave Specialist to coordinate with FMLA or Medical leave. * Completes offboarding checklist to ensure finalization of all terminated employees * Creates, edits and distributes reports as requested. * Maintains and stocks documentation needed for hiring process. * Serves as back-up for Recruiting Specialist * Other related duties as assigned.

COMPETENCIES:Knowledge, Skills, Abilities, and Motivation (KSAM) required for an employee to be successful

* Serving Our Consumers:Effectively meeting consumer needs, building productive consumer relationships, and taking responsibility for consumer satisfaction and loyalty. * Consumer Focus: Dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect * Valuing Diversity: Works with and values all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and both sexes; supports equal and fair treatment and opportunity for all. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Peer Relationships: Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers. * Effective Communication:Clearly conveying information and ideas to individuals and groups in a manner that engages the audience and helps them understand and retain the message. * Listening: Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees. * Conflict Management: Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise. * Informing: Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or organization; provides individuals information so that they can make accurate decisions; is timely with information. * Continuous Improvement:The ongoing process of achieving positive changes in service and processes in order to improve efficiency and quality. * Organizing: Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Planning: Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results. * Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at hones analysis; looks beyond the obvious and doesn't stop at first answers. * Process Management: Good at figuring out the processes necessary to get things done; understands how to separate and combine tasks into efficient work flow; can see opportunities for synergy and integration where others can't; can simply complex processes; gets more out of fewer resources. * TQM/Re-Engineering: Is dedicated to providing the highest quality products and services which meet the needs and requirements of internal and external customers; is open to suggestions and experimentation; creates a learning environment leading to the most efficient and effective work processes. * Expertise:Demonstrating proficiency of an employee's skill or knowledge within their field of practice. * Functional/Technical Skills: Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.

JUDGMENT/DECISION MAKING: Must be able to assure employee confidentiality while maintaining open lines of communication with all employees. Must have the ability to identify potential and actual issues relating to the employee lifecycle and solve or refer to the appropriate individual.

EDUCATION & EXPERIENCE:

* Required: High School Diploma or equivalent with at least three (3) years experience in a customer service setting with exposure to the Human Resources function. * Preferred: Associate's Degree preferred with at least three (3) years experience in a Human Resources setting. Experience in a Human Resource specialty.

TRAINING & DEVELOPMENT: Completes all requirements according to Individual Training Plan within the first six months of hire and annually.

POSITION CONTENT: This job description is not intended to be and should not be construed as an all inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, Management reserves the right to modify, and/or remove duties and assign other duties as necessary.

Keywords: Lifestream Behavioral Center, Deltona , D072 Employee Specialist On/Off Boarding, Other , Leesburg, Florida

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