Hourly Shift Coordinator

Company: Burger King
Location: De Land
Posted on: May 3, 2021

Job Description:

Company Introduction:
Every day, more than 11 million guests visit BURGER KING restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.Overview:

The Shift Coordinator improves Guest satisfaction through financial controls, operations, direction of Team Members, and compliance within the scope of an assigned shift. The Shift Coordinator has full accountability for restaurant operations during assigned shift when management is not present. This position operates under the direct management of the General Manager and helps lead the restaurant team. This position interacts with Team Members, restaurant management, outside vendors, members of the field operations team, and Guests.

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• Responsible for restaurant operations (labor, inventory variance, GUEST TRAC responses) during assigned shifts, including opening and closing restaurant.
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• Delegates in a way that encourages teamwork during shift to ensure that the restaurant operations comply with company standards.
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• Motivates Team Members to exceed Guest expectations with food and friendly service in clean surroundings.
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• Works with team to act on Guest feedback and resolve complaints in a timely, friendly, and professional manner.
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• Complies with the requirements of government regulations, BKC Market Policy, food safety, BKC Security Policy, operations, and BKC policies and procedures relating to all activities in the restaurant during the shift.
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• Takes initiative to immediately report violations of safety, sanitation, security, and other company policies to restaurant management and perform short-term solutions.
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• Motivates Team Members to comply with loss control procedures and to maintain a safe and secure environment for customers and another Team Members.
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• Completes checklists and procedures for cash reporting, inventory control, and scheduling during shift.
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• Flexible to work evenings, weekends, and holidays.
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• High school diploma or GED
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• Completion of all BKC certification programs
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• Bilingual (Spanish) a plus, but not required.
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Keywords: Burger King, Deltona , Hourly Shift Coordinator, Other , De Land, Florida