Resort Concierge - 3rd Shift - Full Time, Walt Disney World

Company: Walt Disney World Resort
Location: Osteen
Posted on: May 21, 2023

Job Description:

Disney Resort Concierge- Third Shift Cast Members create magic for our Guests by anticipating their arrival to The Walt Disney World Resort, welcoming Guests in a gracious and friendly manner and provide the highest level of service during overnight hours. They will work autonomously and have a high-level of responsibility in an environment with little to no supervision. Resort Concierge-Third Shift Cast Members will provide personalized Guest Service, follow-up throughout our Guests stay and extend appreciation upon departure. They will utilize a mobile device or computer while assisting Guests with check-in, check-out procedures and other services including itinerary planning and Guest Service Recovery.Resort Concierge H/H Cast Members receive a starting rate of $15.70/hour. 3rd shift Resort Concierge Cast Members will be paid a $.60 shift differential.This posting is for Resort Concierge H/H 3rd Shift. 3rd shift positions can be scheduled to start at 10:00 p.m. or later and must be available until 9:30 a.m.To expedite consideration, we highly recommend that you upload your resume when completing the application for this posting.Basic Qualifications : Full-Time Resort Concierge Third (3rd) Shift roles require SEVEN (7) days of FULL availability to start at 10:00 p.m. or later, and must be available until 9:30 a.m.Passion for serving others and demonstrated problem-solving skillsStrong written, verbal and interpersonal communications skillsComputer proficiency while navigating through multiple computer applicationsGrammar FluencyProfessional etiquetteMaintain safety of our Guests while operating vehicles, including with passengerDriver''s license from any stateKnowledge of routes & roadways to destinations within the Walt Disney World Resort, including Theme Parks, Water Parks, Resorts, and Disney SpringsPreferred Education : Hospitality Management Degree (B.A. or B.S) or current enrollment in a college/university earning a degree in Hospitality ManagementAdditional Information : CONCIERGE2022 CONCIERGE 2022 WDW Casting WDW: Walt Disney World Casting Hourly Jobs

Keywords: Walt Disney World Resort, Deltona , Resort Concierge - 3rd Shift - Full Time, Walt Disney World, Hospitality & Tourism , Osteen, Florida