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Spanish Bilingual Healthcare Customer Service Representative - 02411

Company: TTEC
Location: Deltona
Posted on: November 28, 2018

Job Description:

Spanish Bilingual Healthcare Customer Service Representative Join us at TTEC where we welcome Healthcare Customer Service Representatives who have a passion for helping others and giving them peace of mind. Whether its getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you will be the difference between their customer experience being just average or an exceptional one. Well train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that cant be taught"a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. Youll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. What you might be doing on a typical day: Consult with customers on health-related products and services to provide the best solutions for their health and financial well-being Open and maintain customer accounts and information Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner Resolve customer technical issues with patience and understanding Identify additional needs customers may have and help them to upgrade products or services As a TTEC customer experience champion, youll enjoy: Fun, talented and witty teammates Knowledgeable, supportive, and present leadership Family-friendly environment Free-spirited, theme-based employee events Career-growth and lots of learning opportunities for aspiring minds Community-minded organization And yes all the competitive pay and benefits thatd youd expect The basic stuff youll need: Excellent communication skills " for us that means you can adapt to new and different situations, read the behavior of others, have difficult conversations with ease, and defuse and resolve conflict. In other words, you have the gift of gab. Empathy is the key. Ability to adapt and excel in a fast-paced work environment High school diploma or equivalent with education more is better Handy with MS Windows and other computer applications. The passion and drive to make a difference We are family: Being bold, passionate and real. Its what connects us here at TTEC. Does this describe you too? If so, we hope youll join us! Here, youll find a place where you can be your confident, genuine self and work with a team as passionate as you are about making a positive impact. Youll connect with other friendly faces who are committed to their work, have a sense of purpose, and can handle adversity with humor and grace. We support and encourage each other to succeed and love what we do. And did we mention that we are fun, talented and witty (and modest)? Were all that too. Sound like you? Then come connect with us! Click on the Apply Now button now. Even better, complete your application, then share this opportunity to experience the fun of working with friends (besides us, of course)! For more information about TTEC, visit http://www.ttecjobs.com/ or search #ExperienceTTEC throughout social media to engage in the global conversation. TTEC (formerly TeleTech) requires all employees hired in the United States to successfully pass a background check and depending on location and client program, a drug test, as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information or protected veteran status. Jobs in Orlando, jobs in Florida, customer service jobs, customer service careers, retail, hospitality, restaurant, insurance, health insurance, healthcare jobs, call center, customer care, CSR, Medicare, Medicaid, health agent, healthcare insurance, healthcare insurance agent, list of jobs, find job, classified jobs, job career, job openings, hot jobs, new job, job employment, jobfair, career opportunities, best jobs nete a TTEC, donde le damos la bienvenida a representantes de atencin al cliente en cuidados de la salud que sientan pasin por ayudar a otros y brindarles tranquilidad. Ya sea obtener con prontitud respuestas para los clientes, brindarles clidamente asesoras sobre productos de salud o resolver sus problemas con una sonrisa, t sers quien haga la diferencia entre una experiencia promedio o una experiencia excepcional. Te capacitaremos para que seas un experto en la materia y puedas sentirte seguro de que brindars la mejor atencin posible. Y confiamos en que, para ello, ya cuentas con un ingrediente que nadie podr ensearte: la disposicin para brindar cuidados y apoyo a los clientes en momentos muy difciles de sus vidas. Tambin tendrs la oportunidad de hacer nuevos amigos y de desarrollarte profesionalmente en una atmsfera de alta energa con un ambiente familiar. Lo que podras hacer en un da tpico: Brindar asesora a los clientes sobre productos y servicios relacionados con la salud para proporcionarles las mejores soluciones para su salud y su bienestar financiero. Abrir y mantener cuentas de los clientes. Responder a las preguntas de los clientes con calidez y escucha activa, y seleccionar la mejor solucin de manera eficiente. Resolver problemas tcnicos del cliente con paciencia y comprensin. Identificar las necesidades adicionales que pudieran tener los clientes y ayudarles a adquirir mejores productos o servicios. Como un experto de atencin al cliente de TTEC, disfrutars de: Compaeros de equipo divertidos, talentosos e ingeniosos. Lderes con experiencia que te brindarn su apoyo. Ambiente familiar. Eventos temticos para el personal. Desarrollo profesional y oportunidades de aprendizaje para personas con aspiraciones. Organizacin con consciencia comunitaria. Y s con el salario y los beneficios competitivos que esperas. Qu necesitamos de ti: Excelentes habilidades de comunicacin, lo que para nosotros significa que seas capaz de adaptarte a situaciones nuevas, de interpretar los comportamientos de otras personas, de sostener conversaciones difciles con tranquilidad, y de calmar y resolver conflictos. En otras palabras, que tengas el don de la conversacin. La empata es la clave. Que tengas la capacidad de adaptarte y sobresalir en un ambiente de trabajo acelerado. Certificado de secundaria o equivalente. Que domines MS Windows y otras aplicaciones. La pasin y la determinacin para hacer una diferencia. Somos familia: La audacia, la pasin y la autenticidad. Es lo que nos une aqu en TTEC. Estas palabras te describen a ti tambin? Si es as, esperamos que te unas a nuestra empresa! Aqu encontrars un lugar donde podrs ser t mismo, y trabajar con un equipo que est tan interesado como t en generar un impacto positivo. Podrs entrar en contacto con otros rostros amigables, comprometidos con su trabajo, con un sentido de propsito, capaces de manejar la adversidad con gracia y humor. En TTEC nos brindamos apoyo e impulso mutuo para alcanzar nuestros objetivos y sentir amor por lo que hacemos. Y mencionamos que, adems, somos divertidos, talentosos e ingeniosos (y modestos)? Tambin somos todo eso. Encajas en la descripcin? Entonces nete a nosotros! Haz clic en el botn Apply Now. Mejor an, llena la solicitud y despus comparte con otras personas la oportunidad de divertirse trabajando con amigos (adems de nosotros, por supuesto)! Para obtener ms informacin sobre TTEC, visita http://www.ttecjobs.com/ o busca #ExperienceTTEC en redes sociales para participar en la conversacin mundial. TTEC (antes TeleTech) requiere que todo el personal contratado en Estados Unidos apruebe exitosamente una revisin de antecedentes y, dependiendo de la sede y el programa del cliente, un examen toxicolgico como requisito del empleo. TTEC es una empresa que brinda oportunidades igualitarias de empleo. Cualquier persona calificada ser considerada para el empleo sin importar su raza, color, religin, sexo (incluyendo el embarazo), orientacin sexual, identidad de gnero, nacionalidad, edad, discapacidad, informacin gentica protegida o condicin de veterano. Trabajos en Orlando, trabajos en Florida, trabajos de servicio al cliente, carreras de atencin al cliente, menudeo, atencin al cliente, restaurante, seguros, seguros de gastos mdicos, puestos de cuidados de la salud, call center, atencin al cliente, CSR, Medicare, Medicaid, agente de salud, seguros de cuidados de la salud, agente de seguros de cuidados de la salud, lista de empleos, encontrar trabajo, empleos clasificados, carrera profesional, ofertas de trabajo, trabajos populares, nuevo trabajo, empleo, feria de empleo, oportunidades de carrera, mejores trabajos Direct Link: https://teletech.taleo.net/careersection/5/jobdetail.ftl?job=02411&src=JB-19530

Keywords: TTEC, Deltona , Spanish Bilingual Healthcare Customer Service Representative - 02411, Healthcare , Deltona, Florida

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