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Clinical Office Manager

Company: VIPcare
Location: Lady Lake
Posted on: May 27, 2023

Job Description:

VIPcare; part of The Better Health Group Team

Our purpose is Better Health. Specializing in primary care for patients 65+ is our passion.

What's Your Why?

---Are you looking for a career opportunity that will help you grow personally and professionally?

---Do you have a passion for helping others achieve Better Health?

---Are you ready to join a growing team that shares your mission?

Why Join Our Team:

At VIPcare, we value you. We see you. Team Members at VIPcare are living their why and building their careers with a reliable team that shares their mission of providing 5-star service that always puts patient care and outcomes first.

At VIPcare, it's the little things we do each and every day that set us apart from other primary care practices. Our patients are family, and we want to keep our family healthy. Be part of a team that is transforming healthcare one patient at a time. We take great care of our team so they can take great care of our patients and achieve: Better Care. Better Outcomes. Better Health.


Successful candidates will assist physicians in the management of healthcare office operations and treatment of geriatric patients following established standards and practices. Must have leadership experience, excellent organizational skills, leadership attributes and be results-oriented. The ability to work in a fast-paced environment with strong attention to detail is essential. Prior experience with electronic medical records is strongly preferred.

Work Schedule: Monday - Friday (8am-5pm)


  • Leads a care team of front and back office medical assistants (generally 2-5 members)
  • Assists with scheduling, administrative and clinical duties for providers (midlevels and physicians)
  • Manages office operations and performance to ensure that front office and back office care teams operate in an efficient, accurate and patient-focused manner
  • Provides extraordinary customer service to all internal and external customers (including patients, other VIPcare team members and other departments)
  • Ensures new team members are onboarded and receive proper training using VIPcare's policies and procedures
  • Oversees, monitors and improves clinic performance and other key performance indicators which include HEDIS, admission management, ER utilization, patients not seen, etc.
  • Ensures accuracy of all incoming and outgoing information including supplies, invoices, referral requests, patient records and medication management
  • Informs management about current office trends, and recommends new policies or facilitates improvements to current policies and workflows
  • Participates in required team meetings and communicates updates and changes to physicians and staff
  • Ensures team calendar, spreadsheets and whiteboards are current and accurate
  • Assists providers with obtaining and maintaining credentialing, state licenses and professional memberships
  • Ensures compliance with Medicare Advantage Plans, HIPAA, labor laws and is responsible for reporting any suspected breaches or compliance issues to the appropriate internal contact
  • Knowledge and understanding of OSHA and Biohazard guidelines
  • Has clinical working knowledge and has the ability to perform clinical duties to include the following: takes vital signs, reviews medications, administer injections, dispense medications, irrigate eyes and ears, dress and bandage the wound and incision, start and monitor IV, draw blood and assist physician with any/all procedures

    • Associates degree (Equivalent working experience will be considered)
    • Minimum of 1 year of leadership experience required
    • Current medical assisting certification and experience REQUIRED
    • CPR Certified
    • Strong oral and written communication skills
    • Ability to accurately read and write medical terminology
    • Knowledge of medical coding
    • Knowledge of HIPAA
    • Basic computer skills, including familiarity with electronic medical records

      We offer a HIGHLY competitive compensation
      • Competitive base salary + bonus incentives
      • Medical, dental, vision, disability and life
      • 401k, with employer match
      • Paid time off
      • Paid holidays

Keywords: VIPcare, Deltona , Clinical Office Manager, Healthcare , Lady Lake, Florida

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