Receptionist
Company: Leesburg Volkswagen
Location: Leesburg
Posted on: May 28, 2023
Job Description:
Job Summary: The Receptionist is responsible to receive
customers with a friendly greeting and warm smile. The
Receptionist's role is to provide a pleasant and welcoming first
impression for our valued clientele. Acting as the front line
point-of-contact for the overall dealership, the Receptionist sets
the tone by being an outstanding listener and information source.
He/She will know all points-of-contact and of every department
within the dealership in order to promptly address the customer's
inquiry. In addition to receiving and managing inquiries, the
Receptionist performs telephone switchboard and call routing tasks
and administrative duties. - The ideal Dealership Receptionist
candidate has a working knowledge of the automotive industry,
strong administrative and organizational skills, previous
telephones switchboard experience and exceptional interpersonal
skills. Benefits:
- Medical- 4 plans (BCBS)
- Dental
- Vision
- Term Life
- Company-paid Term Life
- STD/LTD
- Accident indemnity rider
- PTO / Sick days (annually)
- 401(k) with an employer match
- Employee Assistant Program
- FMLA / Maternity/Paternity Leave
- Bereavement Leave Essential Functions: -(Essential functions,
as defined under the Americans with Disabilities Act, may include
the following tasks, knowledge, skills and other characteristics.
This list is ILLUSTRATIVE ONLY and is not a comprehensive listing
of all functions and tasks performed by incumbents of this class.)
- Duties & Responsibilities: - The following is a representative
list of the duties and responsibilities associated with this
position: -
- Manages inbound switch board telephonic inquiries and routes
calls accordingly -
- Meets and greets all - clientele in a warm, sincere, and
helpful manner (Take out service)
- Routes customers to the appropriate department or
point-of-contact within the dealership -
- Coordinates questions and issues with appropriate department
personnel
- Assists with problem resolution as required
- Provides administrative back-up to various dealership
departments as needed -
- Handles multiple tasks concurrently with frequent
interruptions
- Adhere to all company policies, procedures and safety standards
-
- Perform other duties as assigned Physical Demands: The physical
demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions. -
- Sitting: Remaining in the seated position -
- Stand: Remaining on one's feet in an upright position at a
workstation without moving about -
- Walking: Moving about on foot -
- Lifting: Raising or lowering an object from one level to
another (includes upward pulling) 10-25 lbs., -
- Carrying: Transporting an object, usually holding it in the
hands or arms, or on the shoulder -
- Pushing: Exerting force upon an object so that the object moves
away from the force (Includes slapping, striking, kicking, and
treadle actions) -
- Pulling: Exerting force upon an object so that the object moves
toward the force (includes jerking) -
- Stooping: Bending body downward and forward by bending spine at
the waist, requiring full use of the lower extremities and back
muscles -
- Kneeling: Bending legs at knees to come to rest on knee or
knees -
- Crouching: Bending body downward and forward by bending legs
and spine -
- Reaching: Extending hand(s) and arm(s) in any direction -
- Handling: Seizing, holding, grasping, turning, or otherwise
working with hand or hands. Fingers are involved only to the extent
that they are an extension of the hand, such as to turn a switch or
shift automobile gears -
- Fingering: Picking, pinching, or otherwise working primarily
with fingers rather than with the whole hand or arm as in handling
-
- Feeling: Perceiving attributes of objects, such as size, shape,
temperature, or texture, by touching with skin, particularly that
of fingertips -
- Talking: Expressing or exchanging ideas by means of the spoken
word to impart oral information to clients or to the public and to
convey detailed spoken instructions to other workers accurately,
loudly, or quickly -
- Hearing: Perceiving the nature of sounds by ear -
- Near Vision: Clarity of vision at 20 inches or less -
- Visual Accommodation: Adjustment of lens of eye to bring an
object into sharp focus. This factor is required when doing near
point work at varying distances from the eye -
- Color Vision: Ability to identify and distinguish colors -
- Field of Vision: Observing an area that can be seen up and down
or to right or left while eyes are fixed on a given point -
Environmental Conditions: Exposure to...
- Moving mechanical parts -
- Non-Climate controlled conditions
- Wet and/or humid conditions
- High, exposed places -
- Noise - -
- Vibration We are an equal opportunity employer and prohibit
discrimination/harassment without regard to race, color, religion,
age, sex, national origin, disability status, genetics, protected
veteran status, sexual orientation, gender identity or expression,
or any other characteristic protected by federal, state or local
laws.
Keywords: Leesburg Volkswagen, Deltona , Receptionist, Administration, Clerical , Leesburg, Florida
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