Director, Finance Services
Company: Conduent
Location: Ocoee
Posted on: January 8, 2026
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Job Description:
Through our dedicated associates, Conduent delivers
mission-critical services and solutions on behalf of Fortune 100
companies and over 500 governments - creating exceptional outcomes
for our clients and the millions of people who count on them. You
have an opportunity to personally thrive, make a difference and be
part of a culture where individuality is noticed and valued every
day. The Finance department is responsible for all transaction
reconciliation, related revenue reconciliation and F&A support
functions necessary to operate the program. The department is led
by the Director, Finance Services, supporting the Program Director
and the Senior Finance Director. The Director, Finance Services is
responsible for leadership & oversight of all Conduent client
operational finance as well as corporate F&A functions and
staff for the FL CCSS program. This includes but is not limited to
bank/revenue reconciliation, transaction reconciliation/Reciprocity
(Inter-Agency Transaction & Toll reconciliation), & Exceptions
Processing. Additional responsibilities include other Conduent
F&A functions as noted below. Responsibilities Client Financial
Operations: • Direct, manage, and mentor staff of 20 full-time
employees. • Manage and monitor client reconciliation deliverables
(daily, weekly, monthly etc.) as dictated by contractual KPIs,
including resolution of variances. • Provide Client Support –
interface with clients and external vendors. • Develop and maintain
effective internal controls over financial reporting processes;
identify and mitigate potential shortfalls to current procedures
that impact SLAs. • Maintain SOPs for financial reporting
processes. • Assist team in conducting analysis of reconciling
variances and identifying root cause, as necessary. • Follow-up
with technical team to identify root cause analysis for recurring
issues. • Identify opportunities to streamline reporting processes
and best practices. • Facilitate financial reporting portion of
annual SOC audit. • Oversee and assist all Financial Audits for
internal QA department, Client, and/or External Audit groups. •
Work with direct reports & staff to provide any additional client
requested reporting data. Other Financial: • Take initiative and
drive improvement & efficiencies for both Conduent and the FTE
client. • Interact with various levels of Conduent leadership to
address any finance related program issues/concerns. • Support
preparation of projected financials for change order pricing
proposals to client. • Build and maintain the preparation of
financial reporting, budget, forecast/plan. • Partner with cross
functional teams to understand/challenge major assumptions & other
drivers of the business to create accurate forecast/plan. •
Integrate month-end close process analysis by partnering with
Accounting & Operations teams. • Review P&L for accuracy and
completeness, understanding business reasons for any deviations to
established projections. • Support financial reporting requests
from Corporate and/or Business Operations and/or Clients. • Develop
& mentor staff, including ensuring cross training of various
functions across the department to allow for fluidity during times
of high volumes. • Review and approval of monthly client invoices,
including milestone & change order billings as applicable. •
Ad-hoc/special projects/analysis as requested. Requirements • Have
a minimum of (7) years’ experience working in a financial services
management role. • Hold a bachelor’s degree in finance, accounting,
or economics. • Be a Certified Public Accountant (CPA). • Show
understanding of US GAAP compliant solutions and methodologies. •
Possess computer skills, including advanced Microsoft Excel, Word,
and PowerPoint. • Have analytical, supervisory & leadership skills.
• Show attention to detail with the ability to identify and resolve
data issues/needs quickly. • Demonstrate oral and written
communication skills with the ability to communicate information
across teams; be comfortable presenting to key stakeholders
(executives, client teams, etc.). • Able to manage multiple tasks
under tight deadlines. • Able to work well under pressure,
multi-task, and have excellent attention to detail. • Have (10)
years of experience working in Finance, Accounting or Treasury/Cash
Management. • Demonstrate experience with financial systems – e.g.,
JD Edwards System, Management Financial Reporting and Planning,
Oracle Financials. Preferred • Have (10) years of experience
working in Finance, Accounting or Treasury/Cash Management. •
Demonstrate experience with financial systems – e.g., JD Edwards
System, Management Financial Reporting and Planning, Oracle
Financials. • Have experience in Tolling/Transportation. Flexible
Working At Conduent, we want you to be yourself. We recognize that
everyone is different and that how people want to work and deliver
at their best is different for everyone, too. In this role, you can
expect the following working conditions: • Hybrid work: Work in a
way that allows you to work from home during portions of your week
and have time onsite to connect with other team members and
business leaders. Working for You Perks and rewards designed for
you: • Health and Welfare Benefits: Our health and welfare benefits
can be tailored to fit you and your familys needs and start on the
first day of employment. • Retirement Savings: We will support you
as you save for your future. • Employee Discounts: We offer you
access to a vast selection of global, national, and local discounts
on merchandise, services, travel, and more. • Career Growth
Opportunities: We help you thrive, so together, we can grow. We
provide opportunities to advance your career with a vast portfolio
of businesses and a global footprint. • Paid Training: Earn while
you learn and continue to grow with access to award-winning
learning platforms throughout your Conduent career. • Paid time
off: We provide attractive paid time off packages designed for you
to enjoy your life away from work. • Great Work Environment: We are
proud of our award-winning culture and the recognition we’ve
received for our diversity efforts.
Keywords: Conduent, Deltona , Director, Finance Services, Accounting, Auditing , Ocoee, Florida
