Senior Community Director Full Time - Lake Harris Cove - Leesburg, FL, 34788 chevron_right
Posted on: March 17, 2023
Job Location: Lake Harris Cove - Leesburg, FL
Position Type: Full Time
Salary Range: $52,000.00 - $56,000.00 Salary/year
Job Category: Property Management
DescriptionJoin ConcordRENTS to advance your career while enjoying
industry leading starting wages. ConcordRENTS instituted a minimum
living wage of $17 per hour and has committed increasing this in $1
annual installments until we reach a $20 minimum living wage. In
addition, all team members are eligible for a 20% discount on their
rent at a ConcordRENTS community and select Maintenance team
members can earn up to a 50% discount.
ConcordRENTS is a distinguished leader in providing a quality and
customer-centric property management experience with a focus on
affordable and market rate multifamily communities throughout
Florida. Our continued success is based upon our exceptional team
Our team members' commitment to the company is strengthened by
ConcordRENTS belief that everyone has a right to earn a living wage
and prepare themselves for a secure retirement. ConcordRENTS is
proud to make continued investments in our valued team members by
offering a rich 401-K program that includes a company match of 150%
on the first 3% invested by an eligible team member, with
additional matching up to $5,250 per year.
Our management approach is to maintain the value and integrity of
our communities while demonstrating exceptional customer service.
This philosophy is accomplished by building relationships with our
residents while providing them with a quality housing experience.
Ultimately, we measure the value of our performance based on the
satisfaction of our residents.
ConcordRENTS recognizes that the spirit of teamwork and community
is the true key to our growth as a company. Our legacy is propelled
by the ability to meet the needs of a changing market and to stay
ahead of the competition, making ConcordRENTS a meaningful place to
As the leader of one or more apartment communities, this individual
is responsible for developing a successful team that provides
exceptional customer service to our future and current
This position is right for you if you have the desire to achieve
the goals of the community by managing the administrative
operations, as well as ensuring the condition of amenities and
apartment homes meet Concord's high standards.
This candidate must have the ability to identify and execute
marketing strategies to achieve occupancy and financial objectives.
Must have extensive knowledge of landscape and agronomic
requirements to ensure the community's curb appeal is maintained at
an exceptional level.
Candidates will have experience with rent collections and analyzing
reports critical to property operations. Must have the desire and
ability to address residents customer service needs through clear,
decisive and caring communication. Have the ability to work
independently with a sense of urgency and are solutions oriented.
This individual must have the aptitude to become proficient with
industry leading technology in order to efficiently handle
community demands. Qualified candidates must have demonstrated
organizational skills in order to prioritize daily schedules.
Pay for this position is commensurate with experience of
- Demonstrates a willingness to learn and excel towards mastery
of job responsibilities as well as demonstrate initiative by taking
on challenging assignments.
- Interview and recommend hiring of office, leasing and
maintenance staff. Create staffing schedules to coincide with
anticipated work requirements. Monitor work quality and quantity to
ensure it adheres to standards established by Concord. Counsel and
coach employees, appraise their performance, and develop effective,
efficient, and harmonious teams. Development of team members to
achieve career advancement. Continued demonstrated proficiency
toward recruitment efforts as a representative for Concord and a
dedicated focus to bench building.
- Achieves thorough knowledge of area competitors along with
development and maintains awareness of any changes that would
impact the propertys position in the market, including visiting the
competitive set 1-2 times annually. Responsible for all aspects of
leasing and marketing to local businesses and prospective
residents, and to successfully renew leases for current
- Establish and maintain effective communication with residents
to aid in addressing resident-related damages, policy violations,
past due accounts and collections by monitoring collect dashboard
for NSFs while ensuring applicable fines and damage fees are
- Create purchase orders and verify goods and services are
received by performing received function in Yardis system.
- Develop an understanding of the components of the financial
statements and how property performance can impact each line item.
Participate actively in the development and completion of variance
reports, projections and budgets. Work with supervisor and support
departments to adhere to financial budgets and projections related
to revenues and operating expenses. Set occupancy goals, propose
rent and security deposit increases when market bears, work with
the PHA (Public Housing Agency) team and VRD to identify strategies
to increase PHA voucher holders and recommend capital improvements
for each assigned community.
- Ensure that property maintains consistently appealing
appearance. Routinely walk the property to determine, communicate
and monitor items requiring attention. Monitor maintenance activity
to ensure that units are ready for occupancy in keeping with
schedules and inventory requirements. Work with Maintenance Manager
and Regional Maintenance team to implement maintenance programs,
including quarterly preventative maintenance, to maintain the value
of property assets.
- Work with Maintenance Manager and Regional Maintenance team to
identify local contractors to obtain service and capital
improvement proposals. Recommend contractors for performing these
services while utilizing RealPage Vendor Credentialing and the
Contract Database for obtaining vendor and contract approval.
Oversee and manage work completed by contractors to ensure
adherence to agreed upon specifications.
- Represent the organization to residents, prospective residents,
staff, and the community. Develop, communicate, execute, and engage
staff in providing exceptional service to prospects and residents.
Ensure that residents concerns and service requirements are
resolved with urgency, quality, and service consistent with policy
and performance expectation.
- Coordinate leasing staff to work with prospects and residents
to obtain documentation needed to support their application for
residency or recertification.
- Complete Accounting Month End and Procure to Pay Checklist,
other required checklists, and other administrative work for the
community to include uploading documents to the Document
QualificationsKnowledge and Experience
- General knowledge of Low Income Housing Tax Credit (LIHTC)
requirements and Section 8 rent subsidies.
- Thorough knowledge of property management, Yardi Voyager
software and basic accounting principles.
- Extensive knowledge of landscape and agronomic
- A college degree or industry certification courses with a focus
on management is preferred.
- Proven business acumen with leadership abilities demonstrated
throughout a career.
- Strong customer service and verbal and written communication
skills are required.
- Leadership is exhibited at all levels within an organization.
The preferred candidate will demonstrate their leadership abilities
not only in this role but throughout their career with
- 4 year degree preferred but could be substituted for relevant
- Minimum of three years experience in property management, with
property leasing, resident services, and managing the physical
assets of a community required.
- History of work experience in problem resolution.
- Exceptional customer service work history.
Keywords: ConcordRENTS, Deltona , Senior Community Director Full Time - Lake Harris Cove - Leesburg, FL, 34788 chevron_right, Accounting, Auditing , Leesburg, Florida
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