Operations Manager - Homecare
Company: BrightStar Care
Location: Gainesville
Posted on: May 8, 2024
Job Description:
- -Join the BrightStar Team as an Operations Manager and Help
Others Shine! -
Are you looking for a home care job where you can make a difference
in people's lives? As an Operations Manager at BrightStar Care you
will have the opportunity to lead the teams responsible for caring
for our clients and patients. -Our employees make a lasting impact
on the lives of those we serve. -
Operations Manager Responsibilities:
- Financial Management - establishes financial goals for
individual branches and consolidated operations, including revenue
and expenses, and develops budget and business plans to achieve
targets and maintain profitability. -
- Contracting - interprets and administers national contracts,
fulfillment of contract requirements in assigned territories and
ensures operations are conducted in compliance with contract
provisions. -
- Sales and Marketing - establishes sales goals and plans for
individual branches and consolidated operation, manages and assigns
territories and market segments. -
- Customer Service - establishes customer service standards and
processes for individual branches and consolidated operation,
monitors and evaluates customer service activities and results and
implements actions to improve and maintain service. -
- Staffing and Recruiting/Staff Management - establish plans to
identify and develop sources of qualified staff, contact and
recruit prospects, secure commitment for employment and maintain
employee relationships to ensure a continuous supply of qualified
staff; -
- Risk Management - establishes processes for continuous review
of operations for compliance with applicable laws and accreditation
requirements and initiates modifications or corrective actions as
required. -
- Process payroll and billing on a weekly basis. -
- Schedule staff for new and existing client engagements and fill
open shifts as needed. -
- Maintain licensing database to ensure all active employee
certifications are in compliance with state and federal
requirements. -
- Exercises staff oversight to ensure new operations plans,
policies and procedures are consistent with company goals and
objectives. -
- Handles personnel issues directly, using appropriate discretion
and seeking professional HR/legal advice as appropriate.
-Requirements
- Bachelor Degree in Business Management or Administration; may
substitute Degree requirement with a combination of
education/experience; and minimum of two years of experience at
Manager/Director level.
- Three or more years of experience managing high-volume
healthcare offices, branches, or agencies; agency operations with a
strong customer relations and quality of work culture.
- Demonstrate working knowledge of health care in home and
institutional setting.
- Valid driver's license.
- Valid state required proof of auto insurance.
- Experience managing within a healthcare environment supervising
field staff, LPNs, CNAs, and RNs is highly desired. -Here are some
of the benefits we offer:
- Medical, Dental, Vision, Life Insurance & PTO -
- Weekly pay w/direct deposit
- 40lk with matching funds
- Flexible spending account
- Health savings account
Candidate must have demonstrated alignment and experience in
successfully living the BrightStar Care Core Values:
- Be Open and Honest: Approachable, Fun, Unflappable, Kind,
Empathetic
- Serve with Passion: -Help First, Confident Yet Humble, For the
Greater Good, Make a Real Difference
- Do the Right Thing: Honest, Ethical, Tell the Truth
- Do What You Say: -On Time, Finish What You Start, Accountable,
Take Responsibility
- Make it Great: Continuous Improvement, Exceed Expectations,
Bring Out the Best in Others, Detail Oriented -Equal Opportunity
EmployerBrightStar Care is proud to be an equal opportunity
employer and is committed to maintaining a diverse and inclusive
work environment. All qualified applicants will receive
considerations for employment without regard to race, color,
religion, sex, age, disability, marital status, familial status,
sexual orientation, pregnancy, genetic information, gender
identity, gender expression, national origin, ancestry, citizenship
status, veteran status, and any other legally protected status
under federal, state, or local anti-discrimination laws.
-BrightStar Care participates in E-Verify.Disability
AccommodationFor individuals with disabilities that need additional
assistance at any point in the application and interview process,
please email . - -
Keywords: BrightStar Care, Deltona , Operations Manager - Homecare, Executive , Gainesville, Florida
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